Privacy Policy

Last updated: August 24, 2025

EKVER operates this store and website, including all related information, content, tools, products and services (the “Services”) to provide you with a curated shopping experience. Our platform runs on Shopify, which helps us deliver and manage these Services.

By using any part of the Services, you confirm that you have read and understood this Privacy Policy.

1. Personal Information We Collect

“Personal information” means data that can identify you or be linked to you. It does not include anonymized or de-identified data. Depending on how you interact with us, we may collect:

Contact details — name, billing/shipping address, phone number, email
Financial details — card information, transaction details, payment method
Account info — username, password, preferences, settings
Order & usage data — items viewed, added to cart, purchased, returned, or exchanged
Communication data — messages or support inquiries sent to us
Device details — IP address, browser, device & network information
Usage statistics — how and when you interact with our Services

2. How We Collect Data

We may collect information:

Directly from you — when you create an account, place an order, or contact us
Automatically — using cookies and similar technologies while you browse
From service providers — who process data to enable payments, analytics, shipping, etc.
From partners or third parties — when necessary to deliver the Services

3. How We Use Your Information

We may use your information for these purposes:

a) Provide & Improve Services

Process orders and payments
Facilitate shipping and returns
Manage your account
Personalize your shopping experience (recommendations, preferences, etc.)

b) Marketing & Advertising

Send promotional emails or SMS (you can unsubscribe anytime)
Show relevant ads based on your activity or preferences

c) Security & Fraud Prevention

Authenticate logins and secure transactions
Detect, investigate, or prevent fraudulent or illegal activity

d) Customer Support & Communication

Respond to your inquiries
Provide order updates & notifications

e) Legal Obligations

Comply with applicable laws or government requests
Investigate policy violations or disputes

4. Disclosure of Personal Information

We may share your information when necessary, including with:

Shopify (hosting, payment processing, analytics)
Service providers (IT, shipping, data storage, marketing, support)
Business partners (for ads & promotions, per their privacy policies)
When required by law — legal requests, enforcement, dispute handling
Affiliates / corporate group
With your consent — e.g., social media integrations or order fulfillment

5. Relationship with Shopify

Our store is hosted and operated using Shopify’s technology. Shopify collects and processes some of your data to operate and improve the platform. In this regard, Shopify may act as a separate data controller.

To understand how Shopify uses your personal data or to exercise your data rights with Shopify, visit the Shopify Consumer Privacy Policy or access the Shopify Privacy Portal.

6. Third-Party Links

Our Services may include links to external websites. We are not responsible for their privacy practices. Any data you provide on third-party platforms is governed by their own policies.

7. Children’s Data

Our Services are not intended for children, and we do not knowingly collect data from individuals under the legal age of majority. If you believe a child has provided personal data, contact us to request deletion.

8. Security & Data Retention

We use reasonable safeguards, but no system is 100% secure. Avoid sending sensitive information over unsecured channels.

We retain data only as long as required — for account maintenance, legal compliance, dispute resolution, or operational needs.

9. Your Rights (Depending on Your Location)

You may have certain rights under applicable law, including:

Request access to personal data we hold about you
Request correction or deletion
Request data portability
Manage or opt out of marketing communications
Designate an authorized agent to make requests on your behalf

We may need to verify your identity before processing any request.

To understand rights related to data handled by Shopify, visit:
https://privacy.shopify.com/en

10. International Transfers

Your data may be processed or stored outside your country. If transferred outside the EEA/UK, we rely on approved legal mechanisms such as Standard Contractual Clauses.

11. Updates to This Policy

We may update this policy based on operational, legal, or regulatory needs. When updated, the “Last Updated” date will change, and notices will be shared where required.